Spade66 Privacy Policy — Our Commitment to Your Data
This policy explains how spade66 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to fully understand your rights.
1. Information We Collect
Spade66 collects the personal information necessary to provide platform services securely and efficiently. The types of information we collect are as follows:
Account Information
During registration, you will be asked to provide a username, email address, phone number, and password. This information is used to verify your identity and enable secure access to your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your chosen payment method, such as bank account details or TNG eWallet digital wallet information. Financial information is handled with encryption and is never stored in plain text.
Device & Browser Information
Spade66 automatically logs technical information including device type, operating system, browser type, IP address, and screen resolution. This information is used to diagnose technical issues and improve platform performance across different devices.
Usage Data
We record usage activity such as pages visited, games played, session duration, and login frequency. This data helps us understand how users interact with the platform and improve the overall experience.
2. How We Use Your Information
Information collected by spade66 is used for the following purposes:
- Verifying user identity during login and financial transactions.
- Securely processes deposits and withdrawals in MYR.
- Detecting and preventing fraud and unauthorised activity on the platform.
- Sending important notices related to your account, transactions, or policy changes.
- Improving platform features and interface based on usage feedback.
- Complying with applicable legal and regulatory requirements in Malaysia.
Spade66 does not use your personal information for third-party advertising purposes without your prior consent.
3. Cookies & Tracking
Spade66 uses cookies to enhance the user experience. Cookies are small files stored on your device when you visit our platform. We use several types of cookies:
- Session Cookies — Temporary cookies that expire when you close your browser. Used to maintain your login session.
- Preference Cookies — Saves your preferences such as interface language for your next visit.
- Analytics Cookies — Helps us understand platform usage patterns in aggregate, anonymised form.
You can configure your browser to reject cookies, though this may affect certain features on the spade66 platform.
4. Data Storage & Security
User data security is spade66's top priority. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
- All data transmitted between your device and our servers is protected with encryption.
- Access to users' personal information is restricted to staff who require it to carry out their duties.
- Our systems are continuously monitored for security threats.
- Passwords are stored in hashed form and cannot be accessed by any spade66 staff.
While we take reasonable precautions, no system can guarantee absolute security. Users are also responsible for keeping their own login credentials confidential.
5. Sharing Information with Third Parties
Spade66 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information may be shared only in limited circumstances, as outlined below:
- Payment Processors — Local payment service providers such as FPX or TNG gateways may receive the information needed to process your transactions. They are subject to their own privacy policies.
- Legal Requirements — spade66 may disclose information to the relevant authorities where required by Malaysian law or a valid court order.
- Rights Protection — Information may be shared to protect the rights, property, or safety of spade66, our users, or the public.
6. User Rights, Policy Changes & Contact Us
Right to Access & Correction
You have the right to access the personal information we hold about you. If any information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team. spade66 will process correction requests within a reasonable timeframe.
Right to Deletion
Users may request deletion of their account and associated personal information. Such requests will be processed subject to legal requirements for retaining certain records for a specified period. Some data may be retained for fraud prevention or regulatory compliance purposes even after account closure.
Changes to This Privacy Policy
Spade66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of significant changes via a prominent notice on the platform. Continued use of the platform after such changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding your data privacy at spade66, please reach out to our support team via email: [email protected]. We will do our best to respond within 3 business days.
This policy is effective from January 2026.
Still Have Questions About Your Data?
The spade66 team is here to help with any privacy or data security enquiries. You can also visit our FAQ page or log in to your account directly to manage your privacy settings.